WhatsApp Message Templates
Library of ready-made messages for various situations
Sales
(4)Messages for prospecting and closing sales
First Contact
Start conversation with interested lead
Hi {{nome}}, how are you? 😊 I saw you showed interest in {{produto}}. Can I help you with more in...
Proposal Presentation
Send detailed business proposal
Hi {{nome}}, how are you? As discussed, here's our proposal for {{produto}}: 💰 *Price:* ${{valor}...
Special Offer
Communicate promotions and discounts
Hi {{nome}}! 🎉 We have a *special offer* for you: {{produto}} with *{{desconto}}% discount*! Val...
Closing Sale
Encourage purchase decision
Hi {{nome}}, how are you? I saw you liked {{produto}}! How about we close the deal? I can get you ...
Billing
(3)Polite payment reminders and billing
Polite Reminder
First payment reminder
Hi {{nome}}, how are you? 😊 Just a reminder about the payment of *${{valor}}* for {{produto}}. 📅...
Payment with Details
Payment reminder with payment details
Hi {{nome}}, how are you? Reminder of pending payment: 💰 *Amount:* ${{valor}} 📦 *For:* {{produto...
Second Reminder
More direct payment follow-up
Hi {{nome}}, We noticed the payment of *${{valor}}* is still pending. Was there a problem? We can ...
Support
(4)Responses for customer support and questions
Initial Response
First response to a customer
Hi {{nome}}, how are you? 😊 Thank you for reaching out! How can I help you?
Awaiting Response
Reactivate conversation without response
Hi {{nome}}, how are you? I saw you reached out to us. Can I help with any questions? I'm here to ...
Clarifying Questions
Answer specific question
Hi {{nome}}! About your question: {{resposta}} Is that clear? Any other questions, just ask! 😊
Service Closing
End service positively
{{nome}}, I'm glad I could help! 😊 If you need anything else, just reach out. Have a great day!
Confirmation
(3)Order, delivery and service confirmations
Order Confirmed
Confirm order receipt
Hi {{nome}}, how are you? 🎉 Your order has been *confirmed*! 📦 *Order:* {{pedido}} 💰 *Amount:* ...
Payment Received
Confirm payment received
Hi {{nome}}! ✅ We confirm receipt of your payment of *${{valor}}*. Thank you!
Delivery in Progress
Inform shipping and tracking
Hi {{nome}}! 🚚 Your order is *on its way*! 📦 *Tracking code:* {{rastreio}} Expected delivery: {...
Follow-up
(3)Customer follow-up and contact resumption
Contact Follow-up
Reactivate inactive customer
Hi {{nome}}, how are you? It's been a while since we talked! Anything new? Can I help with somethi...
After Proposal
Follow up on sent proposal
Hi {{nome}}, how are you? Were you able to review the proposal I sent about {{produto}}? Can I cla...
Customer Went Silent
Reactivate customer who doesn't respond
Hi {{nome}}! 👋 I noticed it's been a while since we talked. Is everything okay? If you need anyth...
Welcome
(2)Welcome messages for new customers
New Customer
Welcome new customer
Hi {{nome}}, welcome! 🎉 It's a pleasure to have you with us! Any questions, I'm here to help.
After First Purchase
Thank first purchase
Hi {{nome}}! 😊 Thank you for your first purchase! We're very happy to have you as a customer. An...
Post-sale
(3)Feedback, reviews and customer retention
Request Review
Ask for customer feedback
Hi {{nome}}, how are you? 😊 What did you think of {{produto}}? Your opinion is very important to ...
Check Satisfaction
Check if customer is satisfied
Hi {{nome}}! It's been a few days since you received {{produto}}. Is everything okay? Can I help w...
Repurchase Offer
Encourage new purchase
Hi {{nome}}! 🎁 As a special customer, we prepared an *exclusive offer* for you: {{produto}} with ...
Scheduling
(3)Appointment confirmations and reminders
Appointment Confirmation
Confirm appointment booking
Hi {{nome}}, how are you? 📅 Confirming your appointment: 📍 *Location:* {{local}} 📅 *Date:* {{da...
Appointment Reminder
Reminder one day before
Hi {{nome}}, how are you? ⏰ Reminding you of your appointment *tomorrow*: 📅 {{data}} at {{horario...
Rescheduling
Request new time
Hi {{nome}}, how are you? We need to reschedule your appointment. What times work for you next wee...
How to use Message Templates
Our WhatsApp message template library was created to help entrepreneurs, salespeople and professionals communicate more efficiently with their customers.
Benefits of using templates
- Time savings: No need to write messages from scratch every time
- Consistency: Maintain a professional communication standard
- Error reduction: Reviewed templates avoid typos
- Personalization: Easily adapt for each customer
Available categories
We offer templates for sales, billing, support, confirmation, follow-up, welcome messages, post-sale and scheduling.
Tips for best results
- Always personalize with the customer's name to create connection
- Adapt the message tone to your business profile
- Use emojis sparingly to maintain professionalism
- Test different templates to see what works best
Frequently Asked Questions
Get answers about this tool